AI for Business Professionals course

AI for Business Professionals

Learn how to put AI to work in daily business operations. In this hands-on program, participants start with ChatGPT and Claude for everyday productivity, then go further with Codex to direct AI in building real business tools — a calculator, automated reports, an invoice follow-up system, a pricing model, a live dashboard, and a simple business website — all without writing code by hand. Several of these builds map directly onto accounting and finance work, from automated sales and invoice reporting to pricing and quotation models. The course continues with Microsoft Copilot, Google Gemini, and Gamma, and closes with a two-department specialization track — including a dedicated Accounting and Finance track — applied to your own field.

This is a business productivity course, not a software engineering course. No coding background is needed: every hands-on build is directed through plain-language prompts, so you focus on the business result while AI handles the technical work. The goal is to help participants work faster, automate repetitive tasks, and make better use of business information.

Duration: 30 hours (approx.)

Teaching Methodology: Hands on

Course Schedule: Schedule

Fees: $450

Course Mode: Blended – Face-to-face or online via Zoom



OVERVIEW

This hands-on course teaches business professionals how to use today's leading AI assistants, and Codex, to work faster and automate real business tasks. Participants begin with ChatGPT and Claude for everyday productivity — writing emails and reports, preparing presentations, and summarizing meetings — then move into eight guided Codex builds: a business calculator, an automated sales report, an invoice follow-up system, a pricing and quotation model, a scheduled cleanup task, an interactive revenue dashboard, a business website, and a packaged toolkit bringing every project together. For accounting and finance professionals in particular, the sales reporting, invoice follow-up, and pricing/quotation builds translate directly into day-to-day tasks like revenue tracking, receivables management, and quote preparation.

The course continues with Claude beyond chat, AI-assisted Excel and Power BI, Microsoft Copilot, Google Gemini, and Gamma — all directly useful for financial spreadsheet work and reporting — before finishing with a specialization track applying AI to two business departments of your choice, including Accounting and Finance. Throughout, the focus stays practical: choosing the right tool for the task, writing effective prompts, verifying AI output, and building things you can actually use at work.

LEARNING OUTCOMES

By the end of this course, participants will be able to write effective prompts, compare major AI assistants, choose suitable tools for business tasks, direct Codex to build working business tools without writing code, create professional documents and presentations, use AI to support spreadsheet analysis, financial reporting, and accounting workflows, generate meeting summaries and action plans, build useful prompt templates, and apply responsible AI practices in real business environments.

AUDIENCE

Business owners, managers, entrepreneurs, marketers, accountants, HR professionals, sales teams, customer support teams, administrative staff, consultants, trainers, and office employees who regularly prepare emails, reports, presentations, spreadsheets, meeting notes, proposals, or business documents.

PREREQUISITES

Basic computer knowledge is sufficient. No prior experience in AI, coding, or programming is required — Codex writes and runs the code, and you direct it with plain-language instructions.

REALISTIC COURSE OBJECTIVES

This course is designed to help participants become confident, hands-on AI users for everyday business work. The practical objective is to reduce time spent on repetitive writing, summarizing, reporting, and manual tasks, while giving participants real, working tools they build themselves with AI's help — from faster documents and reports to automated calculators, dashboards, and websites.

WHAT PARTICIPANTS WILL CREATE

  • Professional business emails and replies
  • Management reports and executive summaries
  • A working business calculator, built with Codex
  • An automated sales report and an interactive revenue dashboard
  • An automated invoice follow-up system
  • A pricing and quotation model
  • A routine task that runs automatically on a schedule
  • A simple business website
  • Business presentations and pitch decks
  • Reusable prompt templates for daily office work

EXPECTED RESULTS

Participants leave the course with practical AI workflows and working tools they can apply immediately in their job — from faster writing and reporting to automated processes built during the Codex lessons. The amount of time saved depends on the participant's role, digital skills, and how often they work with documents, reports, emails, meetings, presentations, and data.

AI TOOLS USED IN THIS COURSE

The course centers on six core tools — ChatGPT, Claude, Codex, Microsoft Copilot, Google Gemini, and Gamma — used alongside Microsoft Office, Google Workspace, and a selection of department-specific business tools.

AI TOOLS BY BUSINESS FUNCTION

Click a category below to explore AI tools relevant to each business function. The listings are a reference guide — they help you discover the AI landscape for your field. Hands-on training in this course focuses on the six core tools listed above.

AI Tools
ⓘ  The tools listed below are a reference directory for each business function. Hands-on training in this course covers the six core AI tools: ChatGPT, Claude, Codex, Microsoft Copilot, Google Gemini, and Gamma.
Core AI Assistants
ChatGPT
General-purpose AI assistant for writing, brainstorming, summarizing, and business communication.
Claude
Strong for long documents, structured writing, reasoning, and high-stakes business tasks.
Codex
AI coding agent that builds calculators, reports, dashboards, and websites from plain-language prompts — no manual coding required.
Microsoft Copilot
AI assistant built into Word, Excel, PowerPoint, Outlook, and Teams.
Google Gemini
Google's AI assistant for Gmail, Google Workspace, long-context analysis, and research.
Gamma
Turns prompts and outlines into polished presentations and documents in minutes.
HR
ChatGPT
Drafts job descriptions, interview questions, onboarding documents, HR policies, and employee communication.
Microsoft Copilot
Supports HR emails, Word documents, Excel reports, and Teams meeting summaries.
Grammarly
Improves tone, clarity, grammar, and professionalism in HR communication.
Notion AI
Builds HR knowledge bases, onboarding guides, internal policies, and searchable documentation.
Accounting and Finance
Microsoft Copilot for Excel
Analyzes financial spreadsheets, creates formulas, charts, summaries, and financial insights.
ChatGPT
Creates financial summaries, budget templates, report narratives, and accounting explanations.
QuickBooks
Accounting platform for invoicing, bookkeeping, expense tracking, and financial workflows.
Xero
Cloud accounting platform for invoicing, reconciliation, expenses, and cash-flow management.
Zoho Books
SMB accounting software for invoices, vendors, payments, and financial automation.
Customer Support
ChatGPT
Drafts support replies, FAQs, apology emails, troubleshooting guides, and customer scripts.
Claude
Writes empathetic, well-structured customer responses and support documentation.
Grammarly
Improves support tone, clarity, empathy, and professional communication.
Reporting and Business Intelligence
ChatGPT
Generates executive summaries, report narratives, and business recommendations from data.
Google Gemini
Analyzes long reports, charts, documents, and multimodal reporting content.
Notion AI
Organizes internal reports, meeting summaries, project notes, and operational updates.
Looker Studio
Free Google tool for building marketing and business dashboards from spreadsheet data.
Marketing
ChatGPT
Generates campaign ideas, posts, ads, slogans, emails, SEO content, and marketing plans.
Canva
Creates marketing visuals, posters, social posts, brochures, and branded graphics.
Gamma
Formats marketing decks, proposals, and campaign presentations.
Sales and Business Development
ChatGPT
Creates proposals, sales emails, follow-ups, scripts, and client communication.
Gamma
Builds polished sales presentations and pitch decks.
Canva
Designs sales brochures, flyers, and promotional materials.
Project Management and Operations
Notion AI
Organizes project documentation, notes, workflows, and internal knowledge bases.
Microsoft Copilot
Summarizes meetings, drafts updates, and supports project communication across Microsoft tools.
Slack AI
Summarizes conversations, extracts action items, and improves team communication.
Procurement and Supply Chain
Microsoft Copilot
Analyzes inventory sheets, supplier reports, procurement emails, and operational summaries.
ChatGPT
Drafts supplier emails, purchase requests, procurement reports, and logistics plans.
Zoho Inventory
Inventory and order management platform for small and medium businesses.
Download Exercise Files
Download Business Exercise Files
Download the first set of hands-on exercise files used throughout the course.

LEARNING OUTCOMES

After completing this course, participants will be able to:

  • Use ChatGPT, Claude, Gemini, Microsoft Copilot and Gamma for practical business productivity.
  • Write effective business prompts for documents, emails, reports and presentations.
  • Summarize spreadsheet and financial data and explain business information more clearly using AI.
  • Apply AI to accounting and finance tasks such as invoice follow-up, pricing and quotation models, budget templates, and financial report narratives.
  • Create realistic AI-assisted workflows for selected departments such as HR, accounting, marketing, sales, support and operations.
  • Prepare professional AI-assisted presentations, summaries and reports.
  • Check AI output, avoid over-reliance, and apply AI safely in daily office work.

RECOMMENDED LEARNING PATH

For a stronger professional workflow, we recommend the following learning path:

Frequently Asked Questions

What will I learn in the AI for Business Professionals course?
You will learn how to use AI assistants for business productivity and professional communication, write effective prompts, create documents and presentations faster, analyze spreadsheets, produce reports, and apply AI to real departmental workflows using ChatGPT, Claude, Microsoft Copilot, Google Gemini, and Gamma.

Who should take this course?
This course is ideal for business owners, managers, entrepreneurs, marketers, consultants, administrative staff, accountants, HR professionals, and anyone who wants to use AI in business.

Do I need previous AI experience?
No previous AI experience is required. Basic computer skills are enough to start.

Is the course available online?
Yes, the course can be attended face-to-face at ETC or online via Zoom in a blended format.

How long is the course?
The course duration is approximately 24 hours of hands-on practical training. The exact depth of each business function may vary depending on the two department specializations selected.

Is this a technical AI or programming course?
No. This course is designed for business professionals. It focuses on using AI tools for productivity, documents, reports, presentations, communication, spreadsheets, and department workflows. It does not teach programming, machine learning engineering, or AI model development.

Which AI tools are used in the course?
The course uses ChatGPT, Claude, Microsoft Copilot, Google Gemini, and Gamma, together with Microsoft Office, Google Workspace, and department-specific AI tools for HR, accounting, customer support, marketing, sales, reporting, operations, and procurement.

Do you provide certificates?
Yes, ETC offers certificates attested by the Ministry of Education upon successful completion of the course. For more information, visit our certification roadmap.

Can I try the first session before registering?
Yes, you can attend the first session as a free trial before officially registering.

Can I pay in installments?
Yes, installment payment options are available.

Do you offer onsite training for companies?
Yes, ETC offers onsite training at client locations throughout Lebanon and internationally upon request.